Your satisfaction as an altís resident is our top priority. That's why we are always thinking of new ways to address your needs and streamline our services to you. Here are just a few of the many services that come as part of the altís lifestyle:
Schedule Move-In
When you are ready to move in to your new apartment at altís, we aim to make the process as easy as possible. Through the Resident Portal online, you can reserve your building's parking spaces and elevators in order to unload boxes and furniture. You can also schedule utility hook-ups in advance, so you're ready to settle in the moment you move in to your new home.
Services
altís apartment lessees are privy to a host of services designed to prioritize resident needs. Residents can take advantage of prompt replies to maintenance requests and smooth move (tm) assistance. Learn more about these features here
30-Day Satisfaction Guarantee
If you live in your new rental apartment for 30 days and feel unsatisfied by your home or our services, you're able to terminate your lease without questions. Guaranteed.
Pay Rent Online
altís simplifies the rent-paying process by accepting both one-time and automated payments through the website's Resident Portal. Whether you're watching TV at home or vacationing, it's easy to take care of your rent payment when you live at altís.
24-Hour Maintenance
If there's anything we can do to make your apartment more livable, don't hesitate to contact us. Staff is always on call to receive and reply to your maintenance requests, 24 hours a day.
My Community
Located online and updated frequently, this feature allows you to stay current with your local weather, upcoming events and resident discounts. Learn about your community and keep posted on all the great attractions coming soon to your neighborhood.
Smooth Move
If your lifestyle necessitates a move from your current residence, whether you are midway through or at the end of your lease, we will accommodate your needs by easing your transfer to another apartment within the community, or even to a sister-property in another city. You may even be eligible for application fee or security deposit discounts. It is our pleasure to reward your loyalty and maintain the levels of service you've come to expect from altís.
Property Management
At altís, there's always a caring professional on hand to see to your needs. The property management team's attention to detail and resident service values are unparalleled in the industry. Is there anything else we can do to help you enjoy your new apartment? Please feel free to contact us. We appreciate hearing from our valued residents.